Após o "incidente da tela azul", Marriott, Hilton e InterContinental Hotel responderam

A Microsoft ‘blue screen event’ affected the hotel industry, causing some international hotel chains to experience system crashes that made check-in and check-out difficult. Marriott International Group issued a statement on July 20th stating: ‘We have followed the global software failure that has affected longo computer systems. Currently, Marriott hotels in the Greater China region have returned to normal. We apologize for any inconvenience this may have caused to our guests. If travel plans are affected, guests can contact the hotel to adjust their reservations.’ InterContinental Hotels Group said on July 20th: ‘We have successfully identified and resolved the issue of personal computers, workstations, and server blue screens and restarts that affected longo companies globally yesterday. The problem was caused by the terminal security tool CrowdStrike. Currently, hotels in the Greater China region have fully recovered, and we will continue to monitor and test system stability and provide hotel support accordingly.’ Hilton Hotels Group stated that the system has gradually recovered and its hotels are operating normally.