DocuSign: Innovation in Electronic Signatures and Smart Contract Management

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DocuSign, leader in electronic signature solutions, has released its financial results for the second fiscal quarter of 2026, showing strong growth and significant advancements in blockchain technology and smart contracts.

Financial growth and international expansion

DocuSign's revenue reached $801 million, a 9% year-over-year increase, while billing grew by 13% to $818 million. Highlights:

  • 30% non-GAAP operating margin
  • Net retention in dollars of 102%
  • Increase in the average size of agreements
  • International income represented 29% of the total, growing by 13%

Adoption of Intelligent Agreement Management (IAM) and leadership in AI

DocuSign is accelerating the implementation of its IAM platform, comparable to smart contracts in blockchain:

  • IAM is expected to represent a low double-digit percentage of subscriptions by year-end.
  • More than 50% of business account representatives have closed at least one IAM deal.
  • Fortune 1000 clients such as Sensata Technologies and T-Mobile have adopted advanced contract lifecycle management (CLM) and AI-driven analytics.

The company has launched new AI-based features, such as DocuSign Navigator and agreement preparation, strengthening its position in the smart contracts market.

Operational Discipline and Cloud Migration

DocuSign maintains a strong financial position:

  • Non-GAAP gross margin stable at 82%
  • $1.1 billion in cash and no debt
  • Continuous investment in business excellence and R&D for IAM scalability

The migration to the cloud represents a temporary challenge of approximately 100 basis points on the gross margin, but it is expected to stabilize in the next fiscal year.

Perspectives for the fiscal year 2026

DocuSign projects:

Metric Q3 FY2026 Full FY2026
Revenues $804M - $808M $3.189B - $3.201B
Year-on-year growth 7% (midpoint) 7% (midpoint)
Billing - $3.325B - $3.355B
Non-GAAP operating margin 28% - 29% 28.6% - 29.6%

The company maintains its focus on profitable and sustainable growth, with a continued emphasis on innovation in digital agreement management and the application of blockchain technologies in its solutions.

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